FAQs

What are preserved roses?
Preserved roses are 100% natural roses that are carefully preserved using a special proprietary and delicate process to preserve the quality and integrity of each petal which are then dyed with rich vibrant colors keeping its natural beauty. The preservation of each rose allows them to maintain their freshness and shape and last for years.

How long do preserved roses last?
Our preserved rose arrangements require NO WATER to keep its natural beauty, and can last up to three years with proper care. The roses will keep their look and feel natural for many months without any maintenance.

How do preserved roses last a year?
To ensure long-lasting florals that provide aesthetic appeal for months on end, we use a proprietary solution and color pigmentation process to keep the freshness of the flowers and then instill them with a wide array of lovely colors.

Do the roses need to be watered?
NO. DO NOT WATER the roses. Using any water will immediately damage the roses.

Can I remove the roses from the box?
NO. The roses are custom-made as an elegant arrangement and are designed to stay inside the box for the entire lifespan of the arrangement. Removing the flowers from the box will damage the roses and the arrangement.

How do I care for the preserved flowers?
The preserved flowers require essentially no maintenance - NO Water, NO Sunlight, just LOVE! If you want your flowers to continue looking their best, it is important that you do not water them, and make sure you keep them contained in the container you received them in. Additionally, make sure to keep your flowers at room-temperature and avoid direct exposure to sunlight.

All care instructions for your EternalFlowers™ Flowers can be found here.

Do you ship overseas?
Yes. We ship nationwide and to more than 50 international countries!

Do you accept returns?
Unfortunately, our arrangements of EternalFlowers™ Flowers from EternalFlowers.hk are not eligible for returns. Please also note, your order cannot be canceled or modified in any way once the order has been placed.

We offer an extensive selection of different styles and colors, allowing you to find the perfect arrangement for anyone on your list. If you have any questions, comments, and concerns about our arrangements, please don’t hesitate to contact EternalFlowers.hk today!